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Case Study: Kelly Mincks

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“When comparing dynaMACS and our old software, the screens are easier, the report format is more useful and the networking capability is more convenient.”

Bill Kelly, Partner
Kelly-Mincks

Kelly_Mincks_LogoClient Challenge

As part of re-structuring after a failed merger, Kelly-Mincks decided it was time to take a look at the agency sales software, to see if it could be better serving the agency and its operations. The agency compared its old software and a competitor side-by-side. How did the softwares stack up?

Kelly_Mincks_StatisticsdynaMACS Solution

“For me, personally dynaMACS is a better system,” says Partner Bill Kelly. He surmised that “the screens are easier, the report format is more useful and the networking capability is more convenient.” Plus, dynaMACS has a feature that Kelly-Mincks’ old software didn’t have: mobile, the ability for sales rep to take sales and commission information with them on the road.

Kelly-Mincks has 3 mobiles for its sales team, and each rep can access sales and commission data for his territory at any time. The reps’ information is as up-to-date as the offices’. “We really like the ease of getting information out to the laptops,” Kelly says.

Furthermore, dynaMACS is installed on the agency’s network, to allow access by all users at different computers. “Previously, we only had access from one computer, so one person couldn’t be printing reports if another was entering data,” Kelly explains. Due to the powerful reporting and analysis capabilities of dynaMACS, the agency decided that multiple users would need to access dynaMACS concurrently.

Kelly also likes the reporting functionality. “Converting raw sales data into meaningful information is easy.” With dynaMACS’ powerful report generator, Kelly-Mincks can produce summary or detailed reports and choose from pre-defined or customizable formats. The agency creates the reports it needs from thousands of possible combinations. Activity is viewed in many different ways from viewing commission expected to comparing sales this year against last or viewing total agency performance by sales rep.

Tip #1204 – Getting More out of Your Sales IQ Graphs

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As you know, dynaMACS Sales IQ has powerful graphing capabilities. You can create a colorful graph for virtually any combination of information that is available to you in Sales IQ. Here are a couple of things to increase your graphics experience.

  • The ability to change the default title of your graph
  • Using the Copy to Clipboard feature which allows you to paste your graph into an email, Microsoft Power Point presentation, Microsoft Word document, or any other word processing document.

The following tips will help you better understand how to use these Graph features in dynaMACS.

Changing the Default Title on a Graph

In the following example we have selected the Sales IQ button and then selected Sales Reps tab.

  1. Select the Graph button from the Sales IQ screen.Sales IQ Home
  2. After selecting the data to be included in the graph, override the default Graph Title with the desired title.
  3. Select the Graph button.Select Columns To Graph
  4. You will see the newly created graph with the overridden Graph Title.Sales IQ Graph

Copy to Clipboard Feature

The dynaMACS graphing feature allows you to copy and paste any graph that you have created in dynaMACS into an email or other document.

  1. From the Sales IQ Graph screen select the Customize button.Sales IQ Graph 2
  2. In the Customize Graph screen select the System tab.Customize Graph
  3. Select the desired Format.
  4. Select Clipboard for a target.
  5. Select the Copy button.Export Image
  6. Your graph is now on the clipboard and ready for pasting into the desired document by using that applications paste function (or by using Ctl V on your keyboard while in the application.)

Case Study: Electrical Sales Associates, Inc.

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“We replaced Excel with dynaMACS. Now, we can get sales figures anytime we need them. It’s been a big time saver.”

Mike Jones, Owner
Electrical Sales Associates, Inc.

Electrical_Sales_Associates_LogoClient Challenge

Electrical Sales Associates, a well-respected representative of the electrical industry, needed sophisticated software for tracking and reporting sales and commissions, to ensure the sales agency and its reps were providing top-notch service to manufacturers and customers. The busy agency was wasting time trying to sort data and generate meaningful reports from Excel. Also, the sales reps were at a disadvantage because their sales reports were months outdated. Due to factory’s lag time, information is always behind, but lack of an efficient reporting process made matters worse.

Electrical_Sales_Associates_StatisticsdynaMACS Solution

When the sales agency began using dynaMACS, the need for Excel vanished. “This has been a big time saver for us,” says agency owner Mike Jones. Entering data is faster and simpler, with easy-to-use data entry screens.

dynaMACS’ flexibility is another big advantage: “We can get sales figures anytime we need them, and we are able to look at information any way we want, by customer, manufacturer or line. We just click and change how the data is sorted,” Jones explains.

Electrical Sales Associates is able to see “who is up and who is down” and important trends developing over time, such as how a manufacturer, customer or sales rep performed this year, versus last year. “Essentially, dynaMACS is an easy way for us to stay on top of what is happening.”

Today, Electrical Sales Associates uses dynaMACS exclusively for sales analysis, commission tracking and reporting.

Tip #1203 – Understanding Preference Settings in dynaMACS

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User Preferences in dynaMACS is a way for individual users to set certain preferences for their own purposes.  For example, a user may want to have his/her dynaMACS timeout (log them off) after 10 minutes of non-use. Or, they may want to always print their reports landscape vs. portrait. These are just some of the options that can be set in the User Preferences option in dynaMACS.

The following tips will help you better understand how to set up the preferences that best suit your needs as a dynaMACS user.

Accessing User Preferences

  1. From the dynaMACS main screen select File>Preferences.Main Screen - Preferences
  2. The User Preferences screen is displayed as shown below.

List of User Preference Descriptions

dynaMACS_Preferences

Note 1

By using the Preferences utility in dynaMACS you can set your logo to print on your reports. It is suggested that the bitmap format is 160 x 80 Pixels.

  1. From the User Preference(s) screen with the Preferences field selected for #5 Default Bitmap to print on Reports, select the Browse button at the bottom of the screen to find the location and file name of the .bmp file for your logo.User Preferences 2
  2. From the dialog box select the .bmp file (in this example we are using YourLogo.bmp.
  3. Select the Open button.Default Bitmap to Print on Reports
  4. You will see the path and file name appear in preference field #5.
  5. Select the Save button and then select the Exit button.User Preferences 3

Change the dynaMACS Timeout (Log off)

The timeout default in dynaMACS is “00” minutes which means that it DOES NOT time you out. You can modify this by changing the Timeout in Minutes feature in Preferences.

  1. From the User Preference(s) screen select the value of 30 from the drop down list in the Timeout in Minutes field.
  2. Select the Save button and then select the Exit button.User Preferences 4

Tip #1202 – Understanding Security Features in dynaMACS

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As in other businesses, many agencies may want to restrict access to certain confidential information stored in dynaMACS. For example, it may be necessary to restrict commission information from being seen by the general user community and only visible to management and the sales rep. In dynaMACS we have made it simple to set up your user security.

Security in dynaMACS is controlled through predefined security classes. You can assign one or more classes to each user ID. Each class has a unique function and controls access to certain screens or programs in the system. System Administrators should become familiar with each class before creating new users in the system.

The User/Class Maintenance screen is also used to reset a user password should they forget their password.

The following information and tips will help you understand how to best utilize the User/Class Maintenance.

Accessing the User/Class Maintenance Screen

  1. From the dynaMACS main screen select Other Functions>Security>User/Class Maintenance.dynaMACS Main Screen
  2. The following displays the User/Class Maintenance screen.User Class MaintNote

Once you have selected a User ID from the drop down list you can then add a security class by highlighting it in the Known Security Classes list and selecting the Add Class button, OR you can remove a security class by highlighting it in the User Security Classes list and selecting the Remove Class button.

List of Security Classes

Below is a reference list of Security Classes available in dynaMACS. The user class ADMIN allows FULL rights to all functions listed below. The chart below suggests the classes that you may want to assign to Office Manager, Data Entry users and Sales Reps.

Security_Classes

Restricting Access to Certain Information

By selecting specific User Security Class codes you can restrict access to different functions and views within dynaMACS.

    • The following example shows a sales rep (JIMB) with the following User Security Class codes assigned:
      • VIEW (View Controls) Required for update capabilities in Customer, Manufacturer and Sales Rep Viewer.
      • REPORT_IQ (Sales IQ)
      • VIEWER_CUST (Customer Viewer)
      • VIEWER_MFG (Manufacturer Viewer)
      • VIEWER_REP (Sales Rep Viewer)

      User Class Maint 2

      Note 2

    • Below is the menu and toolbar on the main dynaMACS screen logged in as JIMB. As you can see, there are features that are NOT accessible to JIMB. These are the menu items and icons that are not activated or “grayed out”.dynaMACS Main Screen 2

By referring to the list of Security Classes in the previous section, you can determine the level of security that best fits each user.

Resetting a User Password

You can reset the user’s password to the same as their Login ID which will prompt the user to then create a new password the next time they login.

    1. From the User/Class Maintenance screen, bring up the User ID that needs to be reset.
    2. Check the Reset Password to Same As User-ID box.
    3. Select the Save button and then the Exit button.User Class Maint 3
    4. Upon logging into dynaMACS again the user would enter the User ID and current Password.
    5. When prompted, the user enters the New Password and then Confirms Password in the Password Change dialog box.dynaMACS Main Screen 3

Case Study: RST Thermal

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“dynaMACS is a great fit for our agency. It is very user friendly and provides all the information we need, quickly and easily.”

Mary Ellen Hickey, Operations Officer & Support
RST Thermal

RST_Thermal_LogoClient Challenge

As Operations Officer for RST Thermal, Mary Ellen Hickey knew the previous software they had been using for sales and commission tracking was not enabling the agency to operate at maximum efficiency. “The software simply wasn’t providing the level of information we needed,” she says. “We wanted to track wholesalers and see sales broken out by branches, but we weren’t able to do that. In addition, it was difficult to use. We were looking for something much more user friendly.”




RST_Thermal_StatisticsdynaMACS Solution

RST Thermal began researching other software options, and when they found dynaMACS, they knew they had a winner. “dynaMACS is a great fit for our agency. It is very user friendly and provides all the information we need, quickly and easily,” Hickey says.

Since switching to dynaMACS, RST Thermal is seeing data in ways they never could before. Now RST Thermal can easily:

* See sales and commissions by branch, manufacturer, customer or sales rep.

* Compare year-to-year sales, or see any previous point in time.

* Drill down for more detailed information from any screen.

* Split commissions and change commission rates for different customers and/or manufacturers.

* Post invoices to the month in which the sale occurred – rather than when the agency received the information.

Eliminate data entry, by using eSi to import manufacturers’ commission reports electronically.

“With eSi, we receive the information on the same day that the factory sends it – no waiting for invoices to arrive in the mail.” The agency can process the file immediately, so its database it much more up-to-date.

With dynaMACS, RST Thermal has software that enhances efficiency, rather than prohibits it.